Effective Business English Writing

Effective Business eng writing-min

Course Levels: one-level course

As a business professional, your staff must be able to communicate effectively through written words if you are going to succeed in today’s business environment. If you want to improve their business writing skills, then this course is ideal for you.

In this course your participants will learn about the proper format for letters, memos, email messages, Minutes of meeting, and presentations. They will also learn basic business writing techniques.

In the first assignment, your participants will write a series of letters. In the second assignment, they will write several short memos and email messages. In the third assignment, they will write and design a formal presentation and report. By the end of this course, you will have identified and corrected any weaknesses in their writing. They will be writing clear, concise business documents that will help them communicate effectively with colleagues and clients.

Aims of the course:

  • To improve learner’s ability to write business texts in English, namely emails, letters, memos, minutes of meeting, etc.
  • To increase learner’s comprehension of business correspondence and documents,
  • To expand learner’s business vocabulary,
  • To practice analytical approach to learner’s writing by looking critically on written assignments,
  • To increase grammar awareness
  • To practice punctuation, register and style.

In class the learner will

  • Improve formal writing, i.e. business letters, corporate emails, reports, etc. by frequent writing assignments of various types,
  • Practice coherence and learn how to avoid wordiness,
  • Practice correct spelling and punctuation by analyzing their writing and by various exercises on error correction,
  • Use proper collocations, synonyms and antonyms naturally and effectively,
  • Be aware of major differences in British and American spelling.

Course Outline

Course Outline

Session Theme Objectives
Lesson 1  Preparing to write. Part I• Aim of writing
• Organizing ideas
• Research, how to make notes
• Summaries, outlines
• Draft
In-class practice: clustering, brainstorming, outlining
Learners will know what effective writing is and is not; get familiar with 4 keys to effective writing and characteristics of job-related writing. They will also practice making notes and writing outlines and summaries.
Lesson 2  Preparing to write. Part IIPresentation, structure and style
• General layout
• Bullet points
• Fonts
• Headers, footers and page numbers
• Using images, tables, charts and diagrams
• Logical ordering
• What is a good outline?
• Register, tone, increasing vocabulary
Learners will get familiar with various features of structure and style and further practice writing outlines.
Lesson 3  Introduction to emails• Work and personal emails
• Composition: differences in structure, style, tone
In class practice: error correction
Participants will learn the main differences between formal and informal emails as well as practice correcting work and personal emails.
Lesson 4 Formal and work emails• Aim of writing
• Composition: structure and style
In-class practice: formal email
Learners will practice writing formal and work emails.
Lesson 5  Routine business correspondence: MemosTypes of memos
• Characteristic features
• Audience, style, tone
In-class practice: writing a memo
Learners will practice how to write effective memos.
Lesson 6  Routine business correspondence: Faxes and Minutes of meetingGuidelines for sending faxes
Minutes of meeting
• Aim of writing
• Organizing ideas
• Structure, style and register
In class practice: writing Minutes of meeting
Learners will get familiar with the rules for sending faxes, the structure and style of meeting minutes. They will practice writing minutes of meeting in class.
Lesson 7  Successful business letters• Basic rules for audiences worldwide
• Aim of writing
• Types of business letters
• Organization and structure (letters of apology, complaints, requests, etc.)
In-class practice: Correcting errors
In-class practice: business letter on a selected topic
Learners will get familiar with different types of business letters (composition and style) and they will practice to write effective letters
Lesson 8  Reports•Aim of writing
• How to write a good report?
• Differences between long and short reports
• Composition
In-class practice: Writing a short report
Learners will practice how to write effective short and long reports.
Lesson 9  I.Writing presentations• How to make a successful presentation
• In class practice
II.Summary of the material studied
Participants will learn how to make a good presentation. They will also review all the material studied in class.
Lesson 10  Evaluation sessionFinal quiz and written assignment Participants will be given a final quiz based on the material covered (course book) and a written assignment (work email/letter) to check their progress.

Course Contents (English for Business Life: Elementary)

  • About you
  • About your job
  • About where you work
  • Your business activities
  • The location of your company
  • The layout of your company
  • Meeting and welcoming
  • The first two minutes
  • Partings and thanks
  • Setting up a meeting
  • Confirming arrangements
  • Changing plans
  • Dealing with the unexpected
  • Explaining and apologising
  • Making contact by phone
  • Dealing with incoming calls
  • Leaving and taking messages
  • Email and telephone problems
  • Drinks and snacks
  • Eating out
  • Outing sand sight seeing
  • Starting a journey
  • Travelling
  • Arriving and meeting contacts
  • Gifts and saying thank you
  • Checking facilities and information
  • Shopping
  • Your colleagues
  • Your office building
  • How things work
  • Requesting information
  • Staying in a hotel
  • Booking conference facilities
  • Organising a trip
  • Hiring a car
  • Returning home

Course Features

  • Duration 30 hours
  • Language level Pre-Intermediate to Advanced [B1-C1]
  • Language English

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